File Recovery Virus – Removal Instructions

Update: There is also a virus called File Restore Virus. If you have File Restore please visit the File Restore Virus Removal Page.

File Recovery is a fake hard drive repair program. This virus hides all of your files and causes total havoc. You can remove File Recovery from your computer and get your files back by using our removal instructions in this article. Removal instructions are at the end of the article.

The fake File Recovery program is designed to deceive computer users into believing that their computer hard drive has crashed. Once infected, a computer will become extremely slow, receive constant warnings, and even worse it will hide all of your files. This is cleverly designed malicious application which should not be trusted.

File Recovery Virus Image

Many computer users become infected by viruses such as File Recovery when they are browsing the internet, or clicking unknown links on social networking websites. If you inadvertently download a malicious file which contains the File Recovery Virus your computer will become infected.

This virus is notorious for causing total problems when attempting to use your computer. It will cause your computer to run extremely slow, display constant warnings and activation windows. You must remember that there is nothing real about File Recovery, it is completely bogus. Any scans or warnings that this virus displays are completely untrue.

We will show you how to first remove File Recovery from your computer and then fully restore all of your lost files.

One of the worst consequences that the File Recovery Virus causes is the loss of your files. However, your files are not deleted. This virus simply hides your files in order to make you believe that there is something wrong with your hard drive. File Recovery also removes your start menu items and makes using your computer impossible.

We will show you how to first remove File Recovery from your computer and then fully restore all of your lost files. Once you have followed our instructions you will have your files back and the virus completely removed. Your computer will be running like new by following the steps below.

Many users attempt to perform a system restore in the hopes that the File Recovery Virus will magically go away. However, the cyber criminals who designed File Recovery also know about system restore and have purposely disabled the ability to perform one. Trying to do a system restore is a waste of time unfortunately.

A virus removal program called PC Tools is what we recommend for removing the File Recovery Virus. PC Tools will perform a full computer scan, detect File Recovery and fully remove it. PC Tools is an excellent virus removal and protection program, that is why we use it in our virus removal instructions.

Virus Removal Instructions
Target Virus: File Recovery Virus

The virus removal instructions we have outlined below has been proven remove the File Recovery Virus. You must be on the infected computer when performing these steps.

1 To begin, go ahead and reboot the infected computer. If the infected computer is turned off, go ahead and turn it on.

2 Immediately as the computer begins to boot, press F8 many times. Pressing F8 allows you to access the Advanced Options Menu.

3 Once you are in the Advanced Options Menu, use your arrow keys and select the Safe Mode with Networking option. Press enter when you have selected that option.

Safe Mode with Networking

4 Windows will now boot into Safe Mode with Networking. Safe Mode with Networking will allow you to remove File Recovery which it would not allow when Windows was in normal mode.

5Now that the virus is not running it is time to begin removal. On your keyboard, click and hold the Windows key, then press the R key. See keyboard diagram below.


6 After you have pressed the Windows and R key, the Windows Run Box will open. Type exactly the following into the run box and click OK:


Windows Run Remove

After clicking OK, your computer will connect to our website and download our recommended virus removal program called Spyware Doctor by PC Tools.

7 When you see the PC Tools download box, click the Run button. The picture of the download box is below. After you click the “Run” button, PC Tools will launch. If your computer asks if you are sure you want to run PC Tools, click OK. The PC Tools installation will begin. After fully installing PC Tools the virus scan will automatically begin.

PC Tools Download Box Click Run

8 After PC Tools has scanned your computer and found File Recovery it is time to remove it. Simply click “Fix Checked” to remove the virus.

*Please note: You will not see the actual virus name in the list of found infections. The name of the virus in the PC Tools database is different than the name of the virus you see on your computer. If you see various infections on the scan results then that means that PC Tools found the File Recovery Virus.

9 After you click “Fix Checked” you are going to need to register PC Tools to remove File Recovery. Please register PC Tools and the File Recovery Virus will be removed.

Registering PC Tools offers superior benefits including real-time constant protection against any potential threats. PC Tools will detect and remove any future threats that may occur including viruses, spyware, trojans, registry infections and more. It is a great all-in-one solution for your computer security needs and that is why we recommend it.

10 After you have registered PC Tools, and the virus was removed, you can safely reboot into Normal Mode. The virus will be completely gone.

Call us toll free at 888.801.8751 if you wish to speak to our virus removal team.

Restore Hidden Files and Folders

Perform this AFTER you removed the File Recovery Virus

Unfortunately one of the side effects of becoming infected with the File Recovery Virus may be that your files and folders appear to be completely gone. However, the majority of the time they are only hidden, not deleted. Let’s begin to restore them. These steps must be performed after you have removed the File Recovery Virus and have rebooted back into Windows normal mode.

(a) Go into the C: drive

First you must access the C: drive root directory.

1. Open up “My Computer”. Open the C: drive.

Enter C Drive

(b) Access Folder Options

Once you are in the C: drive you will see “Tools” on the menu bar.

1. Select Tools
2. Select “Folder Options”

(c) Select Show Hidden Files

Once you are in “Folder Options” you can un-hide the files in the C: drive.

1. Select View Tab
2. Select the “Show Hidden Files, Folders, and Drives” option.
3. Click “Apply”, then click “OK”.

(d) Highlight all contents and view properties

Now that you have un-hidden the contents of the C: root directory it is time to un-hide everything in the entire C: Drive.

1. Highlight all of the contents of the C: root directory.
2. Right click on the highlighted contents.
3. Select Properties

(e) Uncheck the “Hidden” box

You are now going to set everything in the entire computer to visible.

1. Uncheck the “Hidden” box.
2. Click Apply.
3. Click OK.


You should now be able to see everything throughout your entire computer. Your desktop icons should reappear as well as your start menu items.



  2. Thank you, worked like a charm!

  3. I just followed these steps, as well as some other website tutorials on this darn virus. But, my start menu items are still mostly “empty,” my taskbar items are all still gone, etc. Any other pointers?

    • Randall Savage says:

      You will need to manually add your start menu items as well as task bar items. Simply drag and drop what programs you want in your start menu onto the start menu in the place you want it, very easy to do.

  4. Thank you for you help!

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