ICE Virus – Removal Instructions

ICE Cyber Crimes Center warning is not real. The ICE Virus is another financial hoax intended to steal money. If you have the ICE warning on your computer then you need to remove it immediately. Remove the ICE Virus with our instructions. We will also show you how to regain access to your files, folders and more. Removal instructions are at the end of the article.

ICE Virus Warning Notice

ICE Virus Warning Notice
Scroll down for removal instructions and how to restore your files.

If your computer is locked and you see the warning notice above, then unfortunately you have become a victim of the ICE warning scam. This is a virus infection that locks a persons computer and instructs them to pay a fine.

The real U.S. Immigration and Customs Enforcement (ICE) Cyber Crimes Center does not issue any types of warnings or notices of this type. In fact they are aware of this fake notice and has released a press statement confirming that this indeed a scam. Do not believe what this warning is telling you.

Unfortunately once you have become infected with the ICE Virus using your computer is next to impossible. The cyber criminals that created this fake warning have used all methods to completely disable the ability of the computer owner to operate their computer normally. This is one of the many frustrations that users infected with the ICE Virus face.

Completely remove the ICE Virus from your computer and regain access to your computer using our instructions.

Do not believe what this fake warning states. As we mentioned before, this is indeed a fake notice and a scam. Purchasing a MoneyPak to pay the supposed fine is not going to do anything for you whatsoever. We highly discourage anyone from purchasing a MoneyPak to remove the ICE Virus.

The U.S. Immigration and Customs Enforcement, an investigative arm of the Department of Homeland Security, is well aware of this scam and is actively trying to catch the cyber criminals responsible for its creation. Unfortunately it can take a while to catch the perpetrators of this virus so it is still spreading.

The ICE lockdown will not go away unless you perform virus removal procedures to get rid of it. Even if you were to purchase the MoneyPak and enter the code, the ICE Virus will not go away! So you must instead use a professional virus removal program to get rid of this infection.

We have tested the removal instructions below ourselves in our own computer lab. We have several computers that we infect with viruses in order to test removal procedures. We have infected our computers with the ICE Virus and have removed it using the removal instructions provided below.

The ICE Virus will remain on your computer unless you remove it. Your computer will be locked download until you use a professional virus removal program to get rid of the fake ICE warning. We highly recommend you perform the removal instructions below to permanently get rid of the ICE Virus.

ICE Virus

Virus Removal Instructions

Success Rate: 100%
Virus Lab Tests: 5
OS’s Tested: Windows XP, Windows Vista, Windows 7 and Windows 8
Removal Tool: Spyhunter

* Is the ICE virus on a Windows 8 computer? See the Windows 8 Virus Removal Instructions

The virus removal instructions we have outlined below has been proven remove the ICE Virus. You must be on the infected computer when performing these steps.

1 To begin, go ahead and reboot the infected computer. If the infected computer is turned off, go ahead and turn it on.

2 Immediately as the computer begins to boot, press F8 many times. Pressing F8 allows you to access the Advanced Options Menu.

3 Once you are in the Advanced Options Menu, use your arrow keys and select the Safe Mode with Networking option. Press enter when you have selected that option.

Safe Mode with Networking

4 Windows will now boot into Safe Mode with Networking. Safe Mode with Networking will allow you to remove ICE which it would not allow when Windows was in normal mode.

5Now it is time to begin the ICE removal process. On your keyboard, click and hold the Windows key, then press the R key. See keyboard diagram below.

Keyboard Shortcut

6 After you have pressed the Windows and R key, the Windows Run Box will open. Type exactly the following into the run box and click OK:

iexplore //

Windows Run Remove ICE

After clicking OK, your computer will connect to the internet and download our recommended virus removal program called Spyhunter.

7 When you see the Spyhunter download box, click the Run button. The picture of the download box is below. After you click the “Run” button, Spyhunter will launch. If your computer asks if you are sure you want to run Spyhunter, click OK. The Spyhunter installation will begin. After fully installing Spyhunter the virus scan will automatically begin.

Spyhunter Download Box Click Run

8 After Spyhunter has scanned your computer you will see the ICE virus name in the scan results. Simply click “Fix Threats” to remove the virus.

9 After you click “Fix Threats” you are going to need to register Spyhunter to remove ICE. Please register Spyhunter and the virus will be removed.

Registering Spyhunter offers superior benefits including real-time constant protection against any potential threats. Spyhunter will detect and remove any future threats that may occur including viruses, spyware, trojans, registry infections and more. It is a great all-in-one solution for your computer security needs and that is why we recommend it.

10 After you have registered Spyhunter, and the virus was removed, you can safely reboot into Normal Mode. The ICE Virus will be completely gone.

Need further assistance? Call us toll free to speak to a professional virus removal team
US Flag  888-895-6053
UK Flag  +448000488267



Restore Hidden Files and Folders

Perform this AFTER you removed the ICE Virus

Unfortunately one of the side effects of becoming infected with the ICE Virus may be that your files and folders appear to be completely gone. However, the majority of the time they are only hidden, not deleted. Let’s begin to restore them. These steps must be performed after you have removed the ICE Virus and have rebooted back into Windows normal mode.

(a) Go into the C: drive

First you must access the C: drive root directory.

1. Open up “My Computer”. Open the C: drive.

Enter C Drive

(b) Access Folder Options

Once you are in the C: drive you will see “Tools” on the menu bar.

1. Select Tools
2. Select “Folder Options”

Select Tolls and then Folder Options

(c) Select Show Hidden Files

Once you are in “Folder Options” you can un-hide the files in the C: drive.

1. Select View Tab
2. Select the “Show Hidden Files, Folders, and Drives” option.
3. Click “Apply”, then click “OK”.

Unhide Folder Options

(d) Highlight all contents and view properties

Now that you have un-hidden the contents of the C: root directory it is time to un-hide everything in the entire C: Drive.

1. Highlight all of the contents of the C: root directory.
2. Right click on the highlighted contents.
3. Select Properties

Select All then Right Click Properties

(e) Uncheck the “Hidden” box

You are now going to set everything in the entire computer to visible.

1. Uncheck the “Hidden” box.
2. Click Apply.
3. Click OK.

Unhide all C Drive Contents


You should now be able to see everything throughout your entire computer. Your desktop icons should reappear as well as your start menu items.


  1. Linda Talerico says:

    Who can I report this to? I am furious and was blocked at the worst time. AT WORK!!

    • Randall Savage says:

      The authorities are well aware of this computer lockdown scam. The FBI, ICE and international law enforcement have received thousands of reports of this virus. They will end up catching the guys responsible.

  2. Joe Lucenti says:

    My friend had gotten this exact virus on his computer. After a couple days he turned on the computer and it is working as it normally would. He thinks the virus went away on its own, but that seems like it is very unlikely. I don’t know much about computers, what would you recomend?

    • Randall Savage says:

      The virus did not go away on its own. I highly recommend doing a virus scan. These viruses do not simply remove themselves!

  3. James Garbutt says:

    Your ransomeware instruction are pretty clear and well written, but you do not include the lastest update removal of the virus. This virus locks your computer and will not let you run in any form of safe mode. Your instruction need to be updated.

    • Randall Savage says:

      We are aware that some computers that are infected with this virus are unable to enter safe mode. We are working on a solution where this occurs. We will update the ICE Virus article when we have a fix for the issue of not being able to enter safe mode.

Leave a Comment