Remove Cryptolocker Virus – Removal Instructions

Cryptolocker is a type of virus that infects computers running Microsoft Windows. Cryptolocker has been spreading around the world quickly, and thousands of computers running Windows have been infected since it first surfaced in September 2013. The Cryptolocker virus is actually a ransomware trojan, which tries to trick users into paying a fee in order to remove the infection. The trojan will affect the way the computer is running, and a popup window will show up on the infected computer telling the user that a fee must be paid by a certain time to remove the virus and get access to their files again. If they don’t pay the ransom by the date, the user is told that they will have to pay more to remove the trojan from the infected computer.

These types of viruses scare users into thinking that they need to pay to remove them. However, these fees should never be paid, as it may not remove the virus. Theses viruses are created to scam people into paying the fee so that the company can earn money. These viruses can be removed without paying the ransom that shows up on the popup. Computers can get infected with the Cryptolocker virus numerous ways including visits to hijacked websites, opening emails containing links or attachments, visiting malicious websites, and downloading files or programs that have been compromised by the virus.


Once the Cryptolocker virus shows up on a computer, it should be removed as quickly as possible. With this virus, it will be harder to remove and will keep damaging more files as it stays on the computer for a longer period of time. Cryptolocker says that is encrypts certain files that are located on the computer as well as gaining access to other parts of the computer. It is done in the background, and the infection may not even be noticed right away.

Once the computer has been fully infected, the popup window will show up that says “Your personal Files are Encrypted,” and that a fee must be paid in order to regain access to the encrypted files. Once the notification pops up, Cryptolocker will prevent the user from navigating though windows normally. After gaining full access, it has access to the registry, system files, and other important files. The Cryptolocker virus will then start to run in front of windows, and the user will have a hard time accessing anything on the computer and the virus will have complete control over the computer.

Cryptolocker Virus

Cryptolocker Virus Removal Instructions

The virus removal instructions we have outlined below has been proven remove the Cryptolocker virus.

** PLEASE NOTE: If the Virus is on a computer running “WINDOWS 8” see the Windows 8 Virus Removal Instructions

Remember: you must be on the infected computer when performing these 3 easy steps to remove the virus.

STEP 1: Start the computer in Safe Mode with Networking
a. Before starting this step, it is STRONGLY SUGGESTED that you write down our 24HR Toll Free tech support phone number incase you run into any issues or would like any additional help with your PC.

If you need help, this is the number to call!

b. To begin, go ahead and turn off the infected computer and wait roughly 20 seconds, then turn it back on.

c. Next Immediately as the computer begins to turn on, press F8 many times. Pressing F8 allows you to access the Advanced Options Menu. You should see an image like the one below.

Selection the option Safe Mode with Networking

d. Next use your arrow keys and select the Safe Mode with Networking option. Press enter when you have selected that option and the computer will begin to boot into safe mode.

STEP 2: Download the Cryptolocker Virus Removal Program
a. Now it is time to open the “Run Command” box.

b.On your keyboard, push and hold the “Windows” key, then press the “R” key. See keyboard diagram below.

Keyboard Shortcut Diagram

c. After you have pressed the “Windows” and “R” key, the Windows Run Box will open. Type the following and press OK:


Windows Run Box

After clicking OK, your computer will connect to the internet and download our recommended virus removal program called Spyhunter.

STEP 3: Installing the Cryptolocker Virus Removal Program
a. When you see the download box, click the “Run” button. The picture of the download box is below.

Spyhunter Download Box Click Run

b. Now you should be downloading a program called “Spyhunter 4” this program has been developed by a company called Enigma Software. Through their extensive work on Malware research they have developed one of the worlds most successful Virus and Malware removal programs. This program offers easy “point and click” virus removal.

c. After this program runs the scan, you should see a list of “threats” found on your computer. These Threats can be very harmful and may ruin the computer if not removed. To remove these threats click “Fix Threats” and then “register” the program to permanently remove the virus and any other threats found.

*** After registering Spyhunter4 we highly recommend restarting the computer. Then we would like you to make sure everything is working properly. You should notice that the virus has been completely removed. If it has not been removed or the computer is not working 100% to your liking call us immediately at 1-888-895-6053 and one of our techs will help get it working properly again.

Need further assistance? Call us toll free and one of our friendly technicians will kindly walk you through the virus removal process.

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