ZeroLocker Virus – Removal Instructions

ZeroLocker is a rogue anti-virus program from the Rogue.FakeVimes family of viruses. It masquerades as an anti-virus system, but it produces fake scan results, reports non-existent infections, and conflicts with the ability to run normal applications. ZeroLocker will also try to trick you into believing you need to make a purchase, at which point it will take your credit card number. The virus appears in the form of a fake Windows warning trying to tell you that there are thousands of viruses on your computer. To get rid of the updates, ZeroLocker will tell you to purchase the full version which will pass your information onto unknown persons and potentially make you a victim of credit card fraud.

To protect itself from being removed, ZeroLocker will stop any normal anti-virus applications from running. If you attempt to run one of your normal applications, such as the Windows Task Manager, an error window will pop-up saying: “Firewall has blocked a program from accessing the internet c:/windows/system32/taskmanager.exe. ZeroLocker will effectively lock up your entire computer to keep itself from being removed.


ZeroLocker can end up on your computer a number of ways, like malicious websites or even legitimate websites that have been hacked. It can also be passed through email attachments. ZeroLocker can also get onto your computer through fake updates, such as a webpage telling you that your flash player needs to be updated.

Always be careful not to update your computer applications unless you know for sure that it’s from the real company. ZeroLocker is also common on file sharing websites where illegally downloaded content is hosted. Always remember to be careful when surfing the web and to perform daily scans on your computer with your anti-virus program of choice. Doing this will help you to avoid any problems like this in the future. Good luck!

ZeroLocker Virus

ZeroLocker Virus Removal Instructions

The virus removal instructions we have outlined below has been proven remove the ZeroLocker virus.

** PLEASE NOTE: If the Virus is on a computer running “WINDOWS 8” see the Windows 8 Virus Removal Instructions

Remember: you must be on the infected computer when performing these 3 easy steps to remove the virus.

STEP 1: Start the computer in Safe Mode with Networking
a. Before starting this step, it is STRONGLY SUGGESTED that you write down our 24HR Toll Free tech support phone number incase you run into any issues or would like any additional help with your PC.

If you need help, this is the number to call!

b. To begin, go ahead and turn off the infected computer and wait roughly 20 seconds, then turn it back on.

c. Next Immediately as the computer begins to turn on, press F8 many times. Pressing F8 allows you to access the Advanced Options Menu. You should see an image like the one below.

Selection the option Safe Mode with Networking

d. Next use your arrow keys and select the Safe Mode with Networking option. Press enter when you have selected that option and the computer will begin to boot into safe mode.

STEP 2: Download the ZeroLocker Virus Removal Program
a. Now it is time to open the “Run Command” box.

b.On your keyboard, push and hold the “Windows” key, then press the “R” key. See keyboard diagram below.

Keyboard Shortcut Diagram

c. After you have pressed the “Windows” and “R” key, the Windows Run Box will open. Type the following and press OK:


Windows Run Box

After clicking OK, your computer will connect to the internet and download our recommended virus removal program called Spyhunter.

STEP 3: Installing the ZeroLocker Virus Removal Program
a. When you see the download box, click the “Run” button. The picture of the download box is below.

Spyhunter Download Box Click Run

b. Now you should be downloading a program called “Spyhunter 4” this program has been developed by a company called Enigma Software. Through their extensive work on Malware research they have developed one of the worlds most successful Virus and Malware removal programs. This program offers easy “point and click” virus removal.

c. After this program runs the scan, you should see a list of “threats” found on your computer. These Threats can be very harmful and may ruin the computer if not removed. To remove these threats click “fix Threats” and then “register” the program to permanently remove the virus and any other threats found.

*** After registering Spyhunter4 we highly recommend restarting the computer. Then we would like you to make sure everything is working properly. You should notice that the virus has been completely removed. If it has not been removed or the computer is not working 100% to your liking call us immediately at 1-888-895-6053 and one of our techs will help get it working properly again.

Need further assistance? Call us toll free and one of our friendly technicians will kindly walk you through the virus removal process.

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